Refund policy
Return & Refund Policy
At Ultisana, we want you to feel confident trying our products. That’s why we offer a 30-Day First-Order Satisfaction Guarantee.
Eligibility
Applies to your first purchase of any product.
Must be requested within 30 days of purchase.
For safety reasons, most items must be unopened and in original packaging unless otherwise stated.
Return shipping costs are customer responsibility, unless we shipped the wrong or a damaged item.
How to Request a Refund
Email us at support@ultisanasupplements.com with your order number and reason for return.
Once approved, refunds are issued to your original payment method within 5–7 business days of receiving any required returned items.
Our goal is to make this process smooth and supportive—wellness should never feel complicated.